Pharmacy First Service

We offer the NHS Scotland Pharmacy First service at all of our pharmacies, allowing patients to access advice and appropriate treatment for minor illnesses and common health complaints without the need for a GP appointment.

Our pharmacists can provide:

  • Clinical advice

  • Referrals to other services

  • Treatment if recommended

Who is it for?

Anyone registered with a GP in Scotland or living in Scotland can access this service.

Speak to your local Pharmacy team for more information.

How do I access this service?

There is no need to book an appointment but if you have a fever or are experiencing any other COVID related symptoms, please call ahead to speak to a member of the Pharmacy Team before visiting us in person.

The Pharmacy First Service is available in all Lindsay & Gilmour pharmacies across Scotland.

In order to benefit from this service, we will ask you for some information, including:

  • name

  • date of birth

  • postcode

  • details of your symptoms

Interior of a pharmacy waiting room with a glass door that has the word 'consultation' on it. There is a window showing an outdoor street scene with trees and buildings.

How does the service work?

The service has been set up so that Pharmacy teams in Scotland can provide on the spot advice, referral to other services or treatment.

Once a member of the healthcare team has noted your details and symptoms, they will be in a position to provide you with the help you need.

This service is available from all pharmacies in Scotland that dispense NHS prescriptions.

Please remember to ask us if you would prefer to use one of our consultation rooms to speak to a Pharmacist in private. Our pharmacies have been specially adapted for this purpose.

Here are just a few of the common complaints we can assess and treat on the NHS.

constipation

cough

cystitis

diarrhoea

earache

period pain

sore throat

threadworms

thrush

warts and verrucas

acne

allergies

athlete's foot

backache

cold sores

eczema

general pain

haemorrhoids (piles)

hay fever

headache

head lice

impetigo

indigestion

mouth ulcers

nasal congestion

Find a Pharmacy
A woman in a pharmacy shopping aisle, looking at medication packages on white shelves, which are filled with various over-the-counter and prescription drugs and medical supplies.

Need more than over-the-counter treatment?

Pharmacy First Plus offers you fast, expert support for a wide range of common clinical conditions without the need for a GP appointment.

Learn more